We use only the highest-grade materials, including lightweight titanium and hand-polished acetate. Our lenses are designed for maximum clarity and UV protection.

Absolutely. We utilize Stripe for all transactions, ensuring a secure and seamless checkout experience for every single customer.

Yes, we ship our luxury sunglasses worldwide to ensure visionaries everywhere can access our unique designs.

Refund Policy

At REDDEL, we prioritize your satisfaction with our products. If you are not fully satisfied with your purchase, we offer a straightforward return policy to facilitate the process.

Return Eligibility

To qualify for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging. Returns must be initiated within 30 days of the purchase date. Please be aware that return shipping costs are not covered by us unless the item received is incorrect or damaged.

How to Return Items

To return an item, please follow these steps:

1. Complete the form on our website, and our customer service team will start the return process. Include your order number, the items you wish to return, and the reason for the return.

2. After your return request is approved, you will receive a Return Authorization Number (RAN) along with instructions for returning your item.

3. Package the item securely in its original packaging, including any accessories, tags, and documentation that accompanied it. Ensure that the Return Authorization Number is clearly marked on the package.

4. Ship the item to the address provided in the return instructions. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not liable for items that are lost or damaged during return shipping.

Processing Your Return

Upon receiving your returned item, we will inspect it to confirm it meets our return eligibility criteria. If approved, we will process your refund or exchange within 5 business days. Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable.

Exceptions

If you received an incorrect or damaged item, please contact our customer service team immediately at reddel20@yahoo.com. We will provide a prepaid return shipping label and ensure that the correct item or a replacement is sent to you promptly.

Contact Us

If you have any inquiries regarding our return policy or need assistance with your return, please reach out to us at reddel20@yahoo.com. Our customer service team is available to assist and ensure a positive shopping experience with REDDEL.